Terms & Conditions
Please read below prior to booking and attending your classes. By making a booking you are accepting and agreeing to these terms and conditions.
Cancellation Policy
Shereene Steps is unable to offer a refund or reduced fee in the event that you are unable to attend part or the entirety of the half termly block bookings or any pay as you go bookings made. This includes but is not limited to sickness, having to self-isolate and unable to travel due to adverse weather conditions.
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Shereene Steps would endeavour to offer an alternative session within that same term but this is not a guarantee and would only be subject to availability.
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On the rare occasion it may be necessary for Shereene Steps to reschedule your course/session we will advise you ASAP. This could be due to but not limited to instructor illness, being required to self-isolate, a venue issue or availability or adverse weather conditions. Following this we will reschedule an alternative date and if this is not possible issue a refund for that specific session. The refund will be based on the course fee divided by the number of sessions in the course.
Promotional images & videos
Please note that each week photos/video clips may be taken in class and used for promotional purposes on our website, emails and social media channels. Please make yourself known to the class leader if you do not wish for you (and/or your child to be shown.)
FitSteps - disclaimer
BY BOOKING YOU ARE ACCEPTING THAT YOU TAKE FULL RESPONSIBILITY AND ARE WORKING OUT AT YOUR OWN LIABILITY.
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Not all exercise programs are suitable for everyone and this, or any exercise program may result in injury.
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If you have any serious health issues or an injury that will affect your workout, please do not book.
To reduce the risk of injury, never force or strain, use the class only as intended and demonstrated and follow instructions carefully.
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​All participants in FitSteps classes must complete a PARQ health questionnaire before attending their first class.
If you are a new customer, click here to fill out the form.
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Wear trainers and sports clothing you feel comfortable in and can move in. Also bring some water. For everyone's comfort, ensure you turn up on time and ready for the class start time.
Little Steps - disclaimer
BY BOOKING YOU ARE ACCEPTING THAT YOU AS THE PARENT/CARER/ GUARDIAN, TAKE FULL RESPONSIBILITY FOR THE CHILD IN YOUR CARE.
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You understand that the class leader at Little Steps cannot be held responsible for any injuries or ill health of any kind arising from participation within this class.
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In order to maximise the use of the space available, ensure you only bring in the bare minimum essential belongings into the venue.